During our Black Friday sale, orders can take 5 to 7 business days to leave us. Need it urgently? Choose Skip the Queue at checkout and your order is sent the next business day.
Shipping within Australia
Delivery timeframes are estimates and depend on your location.
FREE shipping within Australia on orders over $150. Delivered in 1 to 5 business days once dispatched.
Flat rate: $11.95 per order. Orders under $150. Delivered in 1 to 5 business days once dispatched.
Australia Post Express Shipping: $16.95 per order. Delivered in 1 to 3 business days once dispatched.
Skip the Queue, Express Shipping: $20.95 per order. Guaranteed next business day dispatch. Delivered in 1 to 4 business days, depending on where you are.
For more details on delivery timeframes, tracking, pre-orders, international delivery and shipping protection, read our Shipping in Detail page.
Returns within Australia
We want you to love your order. If you change your mind, here's what we offer. You have 30 days from the shipping date to request a change-of-mind return.
Full-price purchases (no discount codes, bundles or sale items)
- A full refund within 14 days of shipping.
- After 14 days, store credit.
Sale, discounted or bundle purchases (or if a discount code was used)
- A store credit or exchange (same item, different size) if the item is in stock.
- If the item is out of stock, store credit.
Clearance items
- We don't offer returns or exchanges if you change your mind, so choose carefully.
Faulty or not as described?
Whatever you paid, sale and clearance included, email hello@smittenbubco.com and we'll repair, replace or refund under the Australian Consumer Law. The change-of-mind conditions on this page don't apply to faulty items.
Change-of-mind returns
Your item needs to be in the same condition you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, email hello@smittenbubco.com. For more details, please review our Return & Refund Policy.