Shipping Information

Pricing within Australia

We offer shipping to our customers at a flat rate of $11.95 AUD per order. 

Express Delivery is available on any order for $16.95. 

All of our orders are shipped using a Courier Service or Australia Post. 

Depending on where you are based in Australia, please allow 3-10 business days for your package to arrive. Our stock is shipped from Brisbane, QLD. 

If you have any further questions please don't hesitate in contacting our friendly team at info@smittenbubco.com 

Tracking your order
You will receive an email with tracking details once your order is dispatched.

Pre-orders
Purchases containing pre-ordered items will be held and shipped in full once the last item is available.

 

Worldwide Shipping

Smitten Bub Co. offers shipping worldwide on orders up to 1kg (this is approximately 2 swaddles set, swaddle set + accessories. Your shipping will be calculated at checkout. If you are unsure about the weights please email us directly and we can advise the cost of shipping.

 

Eco-Friendly Satchels

We aim to do our bit for the environment. Where possible we use satchels are 100% biodegradable and compostable. If you receive an order in a Sendle bag this is food for the worms!!! Once you have finished with your packaging simply remove the label and put it into your compost bin with your food scraps. It is said that the satchel will biodegrade within 90 days in a regular home composting process. Our Australia Post Satchels are made of 80% recycled plastic. 

 

Shipping & Delivery Policy

  • We aim to pack and ship orders each business day.
  • We aim to ship your order the next business day, if not earlier. In some cases, due to demand, this may exclude Mondays.
  • A tracking number will be available once your order is out for delivery. 
  • Orders containing pre-order items will be held and shipped in full once the last item is available.

​Once your order has been shipped, Smitten Bub Co. can accept no responsibility for loss, delivery delay or any damage to your package. This can be a result of a delay caused by our carrier that we do not have control over. 

All orders will be delivered and marked with an Authority to Leave unless advised otherwise at checkout. If you want your parcel to be delivered with a signature authority please email us directly at info@smittenbubco.com with your Full Name, Order Number & Shipping Address.
 
Smitten Bub Co. is not liable for parcels that show as delivered and go missing.

 

Shipping Locations  

We offer worldwide shipping. Shipping costs will be calculated at checkout. 

Any questions, please send us an email at info@smittenbubco.com and one of our team will be able to assist you.