I brought this for my daughter who’s little bundle of joy who is due is September . My daughter loves them though xx
Packaging was terrible. Really disappointed. The Jellycat Otto was half wrapped in tissue paper, only the head end. Before gifting I removed this, so your sticker/logo went into the bin where it belongs. Not impressed
Hi Slyvia,
Thank you for your review and feedback. We are sorry your parcel has reached you and is not how you expected it and apologise for any disappointment this has caused. We have taken the feedback on board and relayed this to the packaging team. We will we look into better ways to wrap the Jellycat dogs. Unfortunately there was no additional notes on the order to identify this was a gift, otherwise we would have definitely wrapped this in our complimentary gift wrapping. We hope the slight mishap with the packaging is overcome by the quick dispatch and quality of the Jellycat dog and other items you purchased. We appreciate your honesty and for bringing this to our attention.